Terms of Purchase

Introduction

These Terms of Purchase (“Terms”) apply to purchases made through viverique.com (the “Site”).

Viverique is owned and operated by Hubei Ci'en Network Service Co., Ltd. (“Company,” “we,” “us,” or “our”).

Purchases made through the Site are also subject to our applicable Terms of Service, Privacy Notice, Shipping Policy, Return & Refund Policy, and any other policies referenced on the Site.

By placing an order through Viverique, you acknowledge that you have reviewed and agree to these Terms together with the applicable store policies.

Nothing in these Terms is intended to exclude or restrict rights that cannot lawfully be limited under applicable consumer protection laws.

Eligibility to Purchase

By submitting an order through the Site, you confirm that:

• You are at least 18 years old or have otherwise reached the legal age required to enter into a binding transaction in your jurisdiction;
• You have the legal capacity to enter into the purchase agreement;
• The information you provide during checkout is accurate and complete; and
• You are legally permitted to purchase, receive, import, and use the products ordered.

You are responsible for complying with applicable laws, customs requirements, and regulations relating to the purchase, importation, possession, and use of products in your country or region.

Where permitted by applicable law, certain communications with our customer service team may be recorded or retained for service, security, training, or recordkeeping purposes.

Privacy

Personal information collected through viverique.com, customer service communications, transactions, or other interactions with us will be handled in accordance with our Privacy Notice.

Our Privacy Notice may be updated from time to time to reflect changes in our practices, services, technology, or legal obligations.

Please review the current Privacy Notice for information regarding how personal information is collected, used, disclosed, retained, and protected.

Orders and Order Processing

Submitting an order through the Site constitutes a request to purchase the selected products subject to these Terms.

We may review, verify, decline, or cancel an order where reasonably necessary, including in circumstances involving:

• Product unavailability;
• Material pricing or listing errors;
• Incorrect or incomplete order information;
• Payment authorization problems;
• Suspected fraudulent or unauthorized transactions; or
• Other circumstances that reasonably prevent fulfillment.

If we cancel an order after payment has already been successfully processed, the applicable amount will be refunded to the original payment method.

Where permitted by law, we may correct reasonable errors in:

• Product pricing;
• Descriptions;
• Specifications;
• Promotional content; or
• Other Site information.

Such corrections will not unlawfully affect consumer rights associated with previously accepted orders.

Product Information

We make reasonable efforts to provide accurate and current information regarding products offered through the Site.

Product information may include:

• Descriptions;
• Images;
• Materials;
• Dimensions;
• Specifications;
• Colors; and
• Pricing.

However, minor differences may occur due to factors such as display settings, photography, lighting, reasonable manufacturing variations, or product updates.

If an item you receive is materially different from the description shown at the time of purchase, please contact our customer support team and review our Return & Refund Policy for available remedies.

If quick-view windows or other abbreviated product displays are available on the Site, customers are encouraged to review the full product page before completing a purchase.

Pricing

We make reasonable efforts to display accurate product pricing.

However, occasional pricing or listing errors may occur.

If an obvious or material pricing error is identified before fulfillment, we may contact you to confirm the correct information or cancel the affected order where reasonably necessary.

If an order is cancelled after payment has been collected, the applicable refund will be returned to the original payment method.

Product prices may be changed from time to time, but price changes generally will not affect previously accepted and confirmed orders except where permitted or required by applicable law.

Product Availability

All products are subject to availability.

Inventory information displayed on the Site is intended to provide a general indication of availability and may change as orders are placed and inventory is updated.

An item shown as available may occasionally become unavailable before your order is processed.

If an ordered product becomes unavailable, we may contact you and provide an appropriate solution, which may include:

• Removing the unavailable item from the order;
• Offering an alternative with your agreement; or
• Issuing a refund for the unavailable item.

We will not substitute a materially different product without your authorization.

Order processing and delivery estimates are described in our Shipping Policy and may be affected by product availability, carrier operations, customs procedures, weather, destination, public holidays, or other logistics circumstances.

Product Suitability and Regional Differences

Certain products may differ from similar products sold in other countries or regions because of manufacturing, labeling, packaging, certification, voltage, technical, or market-specific requirements.

Depending on the product and destination, customers should review relevant product information carefully before purchase.

Where applicable, products may:

• Use different packaging or labeling;
• Include different accessories;
• Require adapters or converters;
• Be subject to destination-specific technical requirements; or
• Have different manufacturer service or warranty arrangements.

Customers are responsible for determining whether a product is suitable and lawful for their intended use and destination.

Nothing in this section limits rights relating to defective, unsafe, materially misdescribed, or incorrect products where such rights apply under law.

Taxes, Customs Duties, and Import Charges

Depending on the destination, an order may be subject to:

• Customs duties;
• Import taxes;
• VAT;
• Sales or use taxes;
• Tariffs; or
• Other government-imposed charges.

Where applicable charges are collected by us during checkout, they will be displayed before the purchase is completed.

Where additional charges are imposed directly by customs authorities, carriers, or government agencies after shipment, responsibility for those charges will depend on applicable law and the information disclosed during checkout.

For additional shipping and import information, please review our Shipping Policy.

Contact Information

For questions regarding purchases, product information, payments, orders, shipping, returns, or refunds, please contact:

Brand Name: Viverique

Legal Company Name: Hubei Ci'en Network Service Co., Ltd.

Customer Support Email:
service@viverique.com

Business Address:
Room 2156, Unit 104, 1st Floor, Building 1, Zhongke Xinyuan Community, No. 153 Bayi Road, Wuchang District, Wuhan City, Hubei Province, P.R. China

Viverique is owned and operated by Hubei Ci'en Network Service Co., Ltd.