About Us

About Us

Welcome to Viverique, and thank you for visiting our online store.

Viverique is owned and operated by Hubei Ci'en Network Service Co., Ltd.

Our goal is to provide customers with a clear, convenient, and dependable online shopping experience.

Hubei Ci'en Network Service Co., Ltd. is responsible for the operation of viverique.com, including product sales, order processing, customer support, shipping coordination, returns, refunds, and other related after-sales services.

Our Approach

At Viverique, we aim to provide useful product information, straightforward store policies, and accessible customer support throughout the purchasing process.

Our customer support team can assist with matters including:

  • Product information;
  • Existing orders;
  • Shipping and tracking;
  • Payment-related questions;
  • Returns;
  • Refunds; and
  • Other store-related inquiries.

We aim to make each stage of the shopping experience as straightforward as possible—from browsing products and completing checkout to receiving your order and obtaining after-sales support.

Customer Support

For product, order, shipping, return, refund, or other customer service inquiries, please contact:

Customer Support Email:
service@viverique.com

Business Phone:
+86 27-8789-3661

When contacting us about an existing order, please include your order number and a brief description of your request.

Customer Support Availability

Support Days:
Monday – Friday

Typical Response Time:
Within 24–48 business hours

Response times may occasionally be longer during weekends, public holidays, promotional periods, or periods of unusually high inquiry volume.

Business Information

Brand Name:
Viverique

Legal Company Name:
Hubei Ci'en Network Service Co., Ltd.

Business Address:
Room 2156, Unit 104, 1st Floor, Building 1, Zhongke Xinyuan Community, No. 153 Bayi Road, Wuchang District, Wuhan City, Hubei Province, P.R. China

Customer Support Email:
service@viverique.com

Business Phone:
+86 27-8789-3661

Viverique is owned and operated by Hubei Ci'en Network Service Co., Ltd.