About Us

Hubei Ci'en Network Service Co., Ltd.

About Viverique

Welcome to Viverique, and thank you for visiting our store.

Viverique is owned and operated by Hubei Ci'en Network Service Co., Ltd. The company is responsible for the operation of the Viverique online store, including product sales, order handling, customer support, shipping coordination, returns, refunds, and other related after-sales services.

Our goal is to provide customers with a clear, convenient, and dependable online shopping experience. We aim to present useful product information, maintain straightforward store policies, and provide accessible customer support throughout the purchasing process.

If you have questions about a product, an existing order, payment, shipping, tracking, returns, refunds, or other store-related matters, our customer service team is available to assist you.

Contact Viverique

For order assistance, product inquiries, or other customer service matters, please contact us at:

Customer Support Email:
service@viverique.com

When contacting us about an existing order, we recommend including your order number and a brief description of your request so that our team can review your inquiry more efficiently.

Customer Support Hours

Support Days:
Monday – Friday

Typical Response Time:
Within 24–48 business hours

Response times may be longer during weekends, public holidays, promotional events, or periods of unusually high customer inquiry volume.

Company Information

Brand Name: Viverique

Legal Company Name: Hubei Ci'en Network Service Co., Ltd.

Business Address:
Room 2156, Unit 104, 1st Floor, Building 1, Zhongke Xinyuan Community, No. 153 Bayi Road, Wuchang District, Wuhan City, Hubei Province, P.R. China

Customer Support Email:
service@viverique.com

Viverique is owned and operated by Hubei Ci'en Network Service Co., Ltd.