Terms of Service
Introduction
Welcome to viverique.com (the “Site”).
Viverique is owned and operated by Hubei Ci'en Network Service Co., Ltd. (“Company,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of the Site, including browsing our products, placing orders, and using services made available through Viverique.
By accessing or using the Site, you agree to these Terms and to the policies incorporated by reference, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable policies published on the Site.
If you do not agree with these Terms, please discontinue your use of the Site and our services.
Our online store is hosted on an e-commerce platform that provides the technical infrastructure used to offer our products and services online.
These Terms apply to visitors, customers, and other users of the Site.
We may update these Terms from time to time by publishing a revised version on this page. Changes will apply from the effective date stated or, where no date is specified, from the date they are published, subject to applicable law.
Section 1 – Online Store Conditions
By using the Site, you confirm that you have reached the legal age required to enter into a binding transaction in your jurisdiction or otherwise have the legal authority required to use our services.
You may not use the Site, our products, or our services for unlawful or unauthorized purposes.
You are responsible for complying with applicable laws and regulations when accessing the Site or purchasing and using our products.
You must not introduce viruses, malware, malicious code, or other technologies intended to damage, disrupt, or interfere with the Site or its users.
Material violations of these Terms may result in restriction or termination of access to our services where reasonably necessary and permitted by law.
Section 2 – General Provisions
We may refuse or limit access to our services where reasonably necessary, including for security, fraud-prevention, legal, or operational reasons.
Information transmitted through the Site may pass through different networks and systems and may be adapted to meet technical requirements.
Payment information is handled through applicable payment service providers and appropriate security technologies.
You may not reproduce, duplicate, copy, resell, or commercially exploit any substantial portion of our services without prior authorization from us or the applicable rights holder.
Section 3 – Accuracy of Site Information
We make reasonable efforts to keep information displayed on the Site accurate and current.
However, general, historical, or non-material information may occasionally become outdated or contain errors.
Nothing in this section limits our obligations regarding product descriptions, pricing, accepted orders, shipping, returns, refunds, or consumer rights that cannot lawfully be excluded.
Historical information may remain available for reference.
We may update or revise Site content when reasonably necessary.
Section 4 – Changes to Services and Prices
Product prices may change from time to time.
We may modify, suspend, replace, or discontinue certain Site features, products, or services where reasonably necessary.
Changes to prices, products, or services will not unlawfully affect rights relating to orders that have already been accepted.
Material pricing errors will be handled in accordance with our applicable purchase terms and applicable law.
Section 5 – Products and Services
Certain products may be available exclusively through the Site and may be offered in limited quantities.
Eligible returns, cancellations, and refunds are governed by our Return & Refund Policy.
We make reasonable efforts to display product photographs, colors, descriptions, dimensions, and other information accurately. However, the appearance of products may vary slightly depending on device displays, lighting, photography, manufacturing variations, or other reasonable factors.
We may establish reasonable purchasing limits or restrict quantities where necessary for inventory management, fraud prevention, legal compliance, or other legitimate business purposes.
Products and promotional offers are void where prohibited by applicable law.
If a product you receive is damaged, defective, incorrect, or materially different from its description, please contact our customer support team and follow the procedures described in our Return & Refund Policy.
Section 6 – Billing, Orders and Account Information
We may review, restrict, decline, or cancel an order where reasonably necessary.
This may include circumstances involving:
- Product unavailability;
- Incorrect pricing or listing information;
- Incomplete billing or shipping information;
- Payment authorization issues;
- Suspected fraud or unauthorized activity; or
- Other circumstances that reasonably prevent fulfillment.
If an order is modified or cancelled, we may attempt to contact you using the email address, telephone number, billing information, or other contact details associated with the order.
You agree to provide accurate, complete, and current purchase, billing, shipping, and account information.
Please review our Return & Refund Policy for information regarding eligible cancellations, returns, and refunds.
Section 7 – Third-Party Tools and Services
The Site may provide access to tools, applications, payment services, or other functionality supplied by independent third parties.
Such services may be subject to the applicable third party's own terms, privacy practices, and operating requirements.
We do not control all aspects of independent third-party services and cannot guarantee their uninterrupted availability.
You should review the applicable provider's terms before using an external service.
New tools, features, or services introduced through the Site may also be subject to these Terms.
Section 8 – Third-Party Links
The Site may contain links to websites, platforms, or resources operated by independent third parties.
We are not responsible for the content, accuracy, availability, products, services, policies, or practices of independent third-party websites.
If you choose to visit or transact with a third-party website, you should review its applicable terms and privacy policies before providing personal information or completing a transaction.
Questions regarding products or services purchased directly from an independent third party should generally be directed to that provider.
Section 9 – Changes to These Terms
The current version of these Terms will be made available through the Site.
We may revise these Terms when necessary to reflect changes to our business practices, services, technology, or applicable legal requirements.
Your continued use of the Site after revised Terms become effective constitutes acceptance of those revisions to the extent permitted by applicable law.
Section 10 – Privacy
We respect the importance of protecting personal information.
Our collection, use, disclosure, retention, and processing of personal information are described in our Privacy Policy, which forms part of these Terms.
By using the Site, you acknowledge that personal information may be handled in accordance with our Privacy Policy and applicable privacy laws.
Please review our Privacy Policy for additional information regarding our privacy practices and any rights that may be available to you.
Section 11 – Shipping, Returns, Cancellations and Refunds
Orders placed through Viverique are subject to our applicable Shipping Policy and Return & Refund Policy.
Our Shipping Policy explains matters including:
- Order processing;
- Estimated delivery times;
- Shipping charges;
- Tracking;
- Shipping destinations; and
- Delayed or missing shipments.
Our Return & Refund Policy explains matters including:
- Return eligibility;
- The applicable return period;
- Return procedures;
- Return shipping responsibilities;
- Cancellation requests; and
- Refund processing.
If general language in these Terms conflicts with a more specific provision of our Shipping Policy or Return & Refund Policy regarding shipping, returns, cancellations, or refunds, the applicable specific policy will govern to the extent permitted by law.
Nothing in these Terms limits mandatory consumer rights that cannot legally be excluded or restricted.
Section 12 – Intellectual Property
Unless otherwise stated, the Site and its contents—including text, graphics, product photographs, logos, icons, layouts, designs, software, and other materials—are owned by, licensed to, or otherwise lawfully used by Viverique or Hubei Ci'en Network Service Co., Ltd.
You may access and use the Site for personal and non-commercial shopping purposes.
Unless authorized by us or the applicable rights holder, you may not reproduce, copy, modify, distribute, publish, sell, license, commercially exploit, or create derivative works from protected Site content.
Third-party trademarks, brand names, service marks, and other intellectual property remain the property of their respective owners.
Section 13 – Disclaimer of Warranties
We aim to maintain a reliable and secure online shopping experience.
However, general Site functionality is provided on an “as available” basis.
To the maximum extent permitted by applicable law, we cannot guarantee that access to the Site will always be uninterrupted, error-free, or completely free from technical disruptions.
Nothing in this section excludes warranties, remedies, guarantees, or consumer rights that cannot lawfully be excluded.
This section also does not remove our responsibilities relating to products that are damaged, defective, incorrect, or materially inconsistent with their description.
Section 14 – Limitation of Liability
To the maximum extent permitted by applicable law, Hubei Ci'en Network Service Co., Ltd., its applicable service providers, and representatives will not be liable for indirect, incidental, special, or consequential losses arising solely from access to, use of, or inability to access the Site where such liability may lawfully be limited.
Nothing in these Terms excludes or restricts liability that cannot legally be excluded or limited.
Nothing in this section affects rights relating to:
- Defective or materially misdescribed products;
- Incorrect orders;
- Valid refunds;
- Mandatory consumer protections;
- Fraud or willful misconduct; or
- Other rights or liabilities that cannot legally be waived.
Section 15 – Indemnification
To the extent permitted by applicable law, you agree to be responsible for reasonable losses, claims, liabilities, or costs resulting directly from:
- Your unlawful use of the Site;
- A material violation of these Terms; or
- Your infringement of another person's lawful rights.
This provision does not require you to indemnify us for losses resulting from our own unlawful conduct, negligence, breach of these Terms, or failure to comply with applicable law.
Section 16 – Severability
If a provision of these Terms is determined by a competent court or authority to be unlawful, invalid, or unenforceable, that provision will be interpreted or enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue to apply to the extent legally enforceable.
Section 17 – Suspension and Termination
We may restrict, suspend, or terminate access to the Site where reasonably necessary, including circumstances involving:
- Fraud or suspected fraud;
- Unlawful activity;
- Security threats;
- Misuse of the Site; or
- Material violations of these Terms.
Termination or restriction of access does not eliminate rights or obligations that arose beforehand, including obligations relating to accepted orders, refunds, payments, or applicable consumer rights.
Provisions that are intended by their nature to survive termination will remain effective where applicable.
Section 18 – Governing Law
These Terms and use of the Site are governed by applicable law.
If mandatory consumer protection laws apply in your country, state, province, or region of residence, nothing in these Terms is intended to remove protections or rights that cannot legally be waived.
Any dispute relating to these Terms will be addressed according to applicable law and the jurisdictional rules legally applicable to the parties.
Section 19 – Contact Information
Questions regarding these Terms of Service may be directed to:
Brand Name: Viverique
Legal Company Name: Hubei Ci'en Network Service Co., Ltd.
Customer Support Email:
service@viverique.com
Business Address:
Room 2156, Unit 104, 1st Floor, Building 1, Zhongke Xinyuan Community, No. 153 Bayi Road, Wuchang District, Wuhan City, Hubei Province, P.R. China
Viverique is owned and operated by Hubei Ci'en Network Service Co., Ltd.